Effective on March 29, 2011
getinsurancequotes.ca has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. This privacy statement covers the Web site http://getinsurancequotes.ca.
If you have questions or concerns regarding this statement, you should first contact getinsurancequotes.ca by contacting us online, calling us at 1-888-867-1477 or by writing to us at 1120 Finch Avenue West, Suite 701, Toronto ON M3J 3H7. If you are not satisfied with our response you can contact TRUSTe here.
In this privacy policy, getinsurancequotes.ca will provide you with the following information:
Entering personal data on getinsurancequotes.ca is not only easy but also safe. getinsurancequotes.ca uses SSL (Secure Socket Layer) protocol, among the best Internet security software in the world, and Entrust.net certificates for securing the exchange of confidential data. This security technology encrypts the personal information that you send us (including things like names, addresses, emails and telephone numbers), so it cannot be read by anyone as it travels over the Internet. We will evaluate and adopt new security technology as it becomes available.
In most cases you can find out when the secure SSL connection is activated by looking for the key or padlock icon in the lower or upper corner of your browser window. If the key becomes whole, or the padlock becomes closed, this indicates that the browser is now in "secure" mode.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can send us a question through our online form.
Cookies are small pieces of information stored on your hard drive. The only personal information that a cookie can contain is information supplied by the visitor and the cookies we use cannot read data off of our visitor's hard disk or read cookie files created by other websites.
Cookie technology can save you time by eliminating the need to re-enter frequently requested information such as your personal identification. Cookies also give us capability to understand how visitors use our site. We use this information to optimize our website and improve the visitor experience.
Please note that you have the option to set your browser to decline our cookies. If you choose not to receive cookies from getinsurancequotes.ca however, you may not be able to use all the services available on the site. We link the information we store in encrypted session cookies to any personally identifiable information you submit while you are on our site; however once you have closed your browser, this session ID cookie expires and is no longer linked.
Our third party service provider may use cookies. We have no access to or control over these cookies. This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by our third party service providers.
We gather and store data about online usage on a collective rather than individual basis. For example, like most websites, we gather aggregate information about the number of visitors that visit our website and the pages that they view, NOT what pages were viewed by each individual. We use this information to anticipate bottlenecks, to gauge the capacity of our servers, and to improve the overall management of our website. Please note that our online usage tracking systems do not gather or store personally identifiable information.
getinsurancequotes.ca requests and collects personal information from visitors so that the insurance brokers and agents from our participating insurance brokers and agents intermediaries and providers can provide you with an accurate quote to the visitor as is being requested. The information is insurance-related and necessary for accurate insurance quote purposes. For example, in the process of completing our insurance questionnaire forms, visitors are asked for their name, age, gender, marital status, occupation, address, phone number and email.
getinsurancequtoes.ca uses your personal information in the following ways:
Personal information submitted through our insurance questionnaire forms will be used to (a) provide your insurance-related details to insurance brokers and agents from our participating insurance intermediaries and providers for insurance quote purposes; (b) respond to your comments or requests for information; and (c) contact you about your quotes or other insurance needs.
We store personal information on the site to provide users the opportunities to review their broker matches for a period of 90 days and to facilitate our newsletter distribution list unless a user has decided to opt out of receiving promotional newsletters. After a period of 90 days, the information will be deactivated and the user will be removed from our newsletter distribution list. As far as information that is collected by our brokers, please refer to their respective privacy policies for further disclosure.
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will also retain and use your information for as long as is commercially reasonable to monitor the site’s usage, growth, trends and patterns. The personal information is never resold, redistributed, or used in any way to contact the customer after 90 days unless this site, www.getinsurancequotes.ca, is involved in a sale, merger or acquisition of assets in which case user data may be part of the transaction. Please see our Legal disclaimer below.
If your personally identifiable information changes, or if you no longer desire our service, you may update or delete it by contacting us online, calling us at 1-888-867-1477 or by writing to us at 1120 Finch Avenue West, Suite 701, Toronto ON M3J 3H7.
We use third parties to validate the information you’ve entered as accurate. We provide our third party insurance brokers and agents from our participating insurance intermediaries and providers with the information you enter, all of which is necessary to provide you with an accurate insurance quote and to fulfill the services/products you request. This information may be comprised of one or more of the following: your name, age, gender, marital status, occupation, address, phone number, email, driving, and insurance history. This information is only shared as necessary. If you decide to utilize the insurance quote services from one or more of our participating insurance brokers or agents we encourage you to learn more about their privacy statements as their policies may differ from ours.
These third parties are prohibited from using your information for any other purpose.
getinsurancequotes.ca is not an insurance company. It is an online service that provides users with access to insurance quotes from insurance brokers and agents from our participating intermediaries and providers. After you complete the insurance questionnaire forms via our web site, getinsurancequtoes.ca immediately matches you to insurance brokers and agents, and sends your information to them. If you need to update, or change your insurance quote details, you can do so directly with the insurance providers that you choose to communicate with as your information is sent to them immediately after you complete the online forms and submit. The contact information for the third party insurance brokers and agents brokers that received your information is available in the ‘one-time’ email we send confirming your quote request. The contact information is also available online by 'retrieving your broker details' from the getinsurancequtoes.ca homepage. This will ensure your updates are made, and that the most accurate information is used to process your insurance requests.
If after entering your information you decide to continue communications with one of insurance brokers or agents of our participating insurance intermediaries and provider(s), additional information may be needed to process your request. We encourage you to read the privacy statements of the insurance service providers as their policies may differ from ours. If you agree to purchase a policy from one of the insurance companies, they may use your personal information for the purpose of fulfilling the requested insurance transaction and for future contact in accordance with the terms and conditions of their own privacy policy. If you decide to purchase insurance from one of the insurance brokers or agents matched to you through getinsurancequotes.ca, all further contact with that insurance broker or agent is not covered under this policy at www.getinsurancequotes.ca.
getinsurancequotes.ca may contain links to other websites. For example, you may find links to the 3rd party insurance brokers and agents featured in our service. If you do decide to click on one of these links, we encourage you to read the privacy statements of these linked sites as their policies may differ from ours.
We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes. For example, if you decide you do not want to share the information you have entered on our insurance questionnaire forms, you are given the choice to decline prior to your information being submitted to insurance brokers and agents from our participating insurance brokers and agents. If you have questions you can contact us by:
getinsurancequotes.ca offers an optional subscription service whereby you can opt-in to receive newsletters and product or service updates. You can choose to not subscribe to these services.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the personally identifiable information you provide us (i.e. your email when submitting an online question), we will communicate with you in response to your inquiries or assist in providing the services you request. We will communicate with you by email or telephone, in accordance with your wishes. If you choose to communicate with any of our participating insurance intermediaries and provider(s), we encourage you to read their privacy statements as their policies may differ from ours.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email or by means of a notice on our homepage prior to the changes taking effect.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our website, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We are committed to providing excellent service to you. However, if you have a concern or complaint, please contact us, because we are also committed to working with you to achieve a resolution and following through to a successful conclusion as quickly as possible. In most cases, complaints are resolved simply by discussing it with us. You should be able to get swift results by: